Last updated: February 2026
This Refund Policy explains how refunds are handled for website development, e-commerce, WordPress, Shopify and SEO services provided by S A Touch Solution.
Advance payments made to start a project are non-refundable once work has begun, as they cover time, planning and resources already committed to your project.
If you cancel a project before any work has started, the advance payment may be refunded after deducting any consultation or processing charges already incurred.
If a project is cancelled midway, you will be billed for work completed up to that point (design, development, content, or setup already delivered). Any remaining balance from the advance, if applicable, will be refunded.
Once a website or system has been delivered, approved, and handed over (or gone live), it is not eligible for a refund. We instead offer revisions and support as agreed during the project.
Charges already paid to third parties on your behalf — domain registration, hosting, premium plugins/themes, or payment gateway setup — are non-refundable, as these are governed by the third party's own policies.
To request a refund, email us at satouchsolutions@gmail.com with your project details. We will review the request and respond within a reasonable timeframe based on work completed.
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated revision date.
For any questions about this Refund Policy, contact us at satouchsolutions@gmail.com or +91 9695047843.